Radio City Music Hall works with Boomerang to help return lost items found at the venue. To submit a lost item claim through Boomerang, please click here. If your item is located, Boomerang will reach out to you with instructions on how to claim it. If more information is needed to match your item, a venue Guest Relations representative may reach out to you.
Radio City Music Hall is not responsible for items left behind, lost, stolen or damaged. Please note, found items are held for 10 days from the date the item is turned in. After 10 days, unclaimed items are donated or disposed of pursuant to New York State Law.
If you are at an event and have lost an item, please speak with an usher, security officer or guest experience representative onsite for further assistance.
